Refund Policy
Last updated: July 9, 2026
14-Day Money-Back Guarantee
We stand behind every prompt pack. If you're not satisfied for any reason within 14 days of your purchase, we'll refund you in full — no questions asked.
How to Request a Refund
Email [email protected] with your order email address and a brief note.
We'll confirm receipt within one business day.
Your refund is processed within 1–2 business days.
The credit appears on your statement within 5–10 business days depending on your bank.
Eligibility
Refund requests must be submitted within 14 days of your original purchase date. After 14 days, purchases are final.
What's Covered
All JonesyAI prompt packs — Personal Edition and Business Edition — are covered by this guarantee. If the prompts don't work as expected with your AI tool, if you're unhappy with the quality, or if you simply changed your mind, you're eligible for a refund.
Upgrade Credits
If you purchased Personal Edition and later want to upgrade to Business Edition, email us. We'll apply a credit for your original purchase toward the Business Edition price.
Contact
Refund requests and questions: [email protected]